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Gary
“How to Increase Training Effectiveness with
Systems Thinking.” In
Elaine Biech (Ed.), The 2000 Annual: Volume 1,
Training (pp. 203-218). San
Francisco, Jossey-Bass/Pfeiffer. How to Increase Gary
Schouborg Abstract: Any activity is part of a system. In
particular, training has three interrelated goals: (1) learning and (2) the application of that learning on the job
(training transfer), so that (3) the organization meets its objectives. The author applies systems thinking to training by
identifying the key contributors to training effectiveness: managers, supervisors, trainers, and trainees. The author then provides a list of activities that
those contributors can do to ensure that training helps the organization meet
its objectives. The full article is available in .pdf format for $5 from PayPal. |
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