Gary Schouborg (2000).

“How to Increase Training Effectiveness with Systems Thinking.”

In Elaine Biech (Ed.), The 2000 Annual: Volume 1, Training (pp. 203-218).

San Francisco, Jossey-Bass/Pfeiffer.



How to Increase
Training Effectiveness
with Systems Thinking


Gary Schouborg



Abstract: Any activity is part of a system. In particular, training has three interrelated goals:


(1) learning and

(2) the application of that learning on the job (training transfer), so that (3) the organization meets its objectives.


The author applies systems thinking to training by identifying the key contributors to train­ing effectiveness:




trainers, and



The author then provides a list of activities that those contributors can do to ensure that training helps the organization meet its objectives.


The full article is available in .pdf format for $5 from PayPal.