(2009). "Physical Asset Management:
Databases for Maintenance Tracking and Reserve Planning."
Customized Excel matrices for tracking the maintenance of
physical assets and planning for replacement costs.
(2001). "How to Increase
Training Effectiveness by Systems Thinking." In The 2001 Annual:
Volume 1 Training. Editor, Elaine Biech. San
Francisco: Jossey-Bass/Pfeiffer, 2001, pp. 203-218.
Shows how to enhance training effectiveness by
identifying the role of any training effort in the
context of the whole system in which it is conducted.
(1997) with Skip Bowen and David L. Taylor. The
Basic Quality Improvement Tools. Carlsbad, CA: CRM Films. 1st printing,
Amherst, MA: HRD Press, 1994.
This manual provides the basic tools for improving the
work processes of organizations, and of individuals as well.
(1997) with Skip Bowen. The
Quality Managing and Planning Tool System. Carlsbad, CA: CRM Films. 1st
printing, Amherst, MA: HRD Press, 1994.
This manual provides advanced tools for improving the work
processes of organizations, and of individuals as well.
(1997). "Promoting Transfer
through a Network of Problem Solvers." In Transferring Learning to
the Workplace, M. L. Broad, ed., Alexandria, VA: American Society for
Training and Development, pp. 247-266.
Report of an instance where a network of government
employees facilitated the application of training to the job.
(1993). FLEX: A Flexible Tool for Continuously
Improving Your Evaluation of Training Effectiveness. Amherst, MA: HRD Press.
This manual helps you evaluate the effectiveness
of your training as cost-effectively as
possible in your circumstances.